How Clover ERA Works — And What Changes When It's Running

Companies underestimate turnover costs by 4X. When a valued employee resigns, the visible costs — recruitment fees, advertising, onboarding — represent just a quarter of the true impact. The remaining 75% hides in lost productivity during the vacancy, reduced team output, institutional knowledge walking out the door, client relationship disruption, and the 6-12 months it takes a replacement to reach full effectiveness. For a company of 200 employees with 18% annual turnover, this hidden cost often exceeds R15 million per year — more than most organisations spend on their entire L&D budget.

Clover ERA (Employee Retention Analytics) is a retention intelligence platform that gives managers real-time visibility into what drives their people to stay or leave. One question. 30 seconds. Completely anonymous. The platform converts these signals into predictive insights and specific actions — transforming managers from reactive firefighters into proactive retention champions. It is not an engagement survey. It is a continuous intelligence system that makes retention measurable, predictable, and actionable.